How was it for you?
Thu, 10 Jul 2008
If you're buying an iPhone 3G today, then I want to know how it went. Badly, is most people's experience. But let us know what it was like in your neck of the woods. Was there a queue? Did you get an iPhone 3G? How did the approval process go?
We managed to get iPhones from both O2 and Apple Stores in London, but we want to know what it's like outside the capital.
So if you're going to pick up an iPhone 3G tomorrow (at any time, doesn't have to be first thing in the morning) please take the time to drop me a line and let me know how it goes.
Also, don't forget to take pictures. If there's a queue, we want to see it. If there's no queue at all - we'd like to see that too.
Send your pics and iPhone 3G story to email@example.com
Posted by: Mark Hattersley
This morning I drove 9 miles and started to queue outside O2's Chippenham store in Wiltshire at 7:05. The O2 website said the store would open at 8:02. Staff arrived at 7:30. At 8:05 the store manager said they would not be opening the store until 9:00. People in the queue wanted to know if it was worth waiting, i.e. did they have enough iPhones for the number of people gathered outside. He wouldn't let on. O2 lost some customers there and then because they had to go to work, including a doctor, the first in the queue who had been there since 6:45.
That put me first in the queue..."an upgrade please 16GB iPhone 3G" 15 minutes later after both online and manual processes had failed I walked out of the shop without a new phone. "Oh we'll keep it for you and ring you when you can come back in." I don't know when that will be. So I drive home. It will also be another 18 miles until I am back home with my new phone.
Am I a satisfied customer...I think not! What I would like to know
Went past two Carphone Warehouse stores en-route to work between 8.15 and 8-30 am and both shops were open but empty.
A mate of mine works for CPW and he picked me up at 9.30 to go to the shop to organise my new iPhone 8gb.
The shop had 4 people inside all ordering iPhones but there were no queues outside. It all went quite smoothly although they did have a small problem logging into the systems at first.
The whole process took no more than 20 mins and i was back at work for 10.20 am. By 11.00 am the whole iPhone was set up and i was showing it off to lots of green-eyed monsters.
So pretty smooth for me, although a mate of mine just emailed me to tell me he got his from the 02 store and the queues were out the door.
Although he came out with an iPhone, staff were just collecting details on pieces of paper promising to set the phones up for customers later in the day as the systems couldn't cope. He reckons he won't be up and running until Monday.
I arrived at one of the o2 stores in the Trafford Centre, Manchester, at just before 8am. I looked at the queue and, having just passed a queue of about 4 people at Carphone Warehouse, decided to join the o2 queue partly because I wanted an upgrade (with o2 of course) and partly because I don't like CPW because they have 0870 phone numbers which i will not use.
The queue was about 60-70 people and I was roughly half-way and about 50 minutes in when a staffer came out and said to the lady in front of me "You're the last person to get a 16Gb". The lady said "I feel terrible about this." I told her if it had been me I would feel elated, not terrible! So I left the queue and went to work.
At work I downloaded v2.0 of the iPhone software and went to iTunes where I encountered server meltdown and an all-but-dead iPhone.
9.30pm and I have just managed to get my iPhone up and running and restoring stuff. It has just finished so I am going to play with it ...
I got to my local O2 shop (Bury in Lancs) at 8.45am to find a queue of about 15 people. The store opened at 9.00 and by 9.15 there were about 24 people in the queue. We were informed that there should be enough phones for all in the queue. The comps went down but the staff did great on the manuakl system. I got my 8MB iPhone at 10.05 am but its now Saturday at 11.35 am and I still don't have a phone no, can't activate the phone via iTunes. Mind you I have put my photos, music, contacts and calendar on. Still waiting .......
erm, really simple, ordered phone by 8:40 on monday morning, came friday, worked
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