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Thu, 12 Nov 2009 O2 celebrates 21 million mobile customers in the UK with latest results

Strong performance in Latin America also helped lift net income

Lexton Snol PC Advisor

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Spanish telecoms firm Telefonica, owner of the O2 mobile network, has reported a rise in nine-month profits.

The financial results show significant UK statistics for the company that until earlier this week was the exclusive carrier for Apple's iPhone.

As of September 2009, O2 had 21 million mobile customers in the UK - up 5.7 percent year on year.

In a blog post, O2 claimed that "that's enough to fill 233 Wembley Stadiums!".

Between them, these 21 million mobile customers spent 39,680,000,000 minutes on the phone.

"If one person made all those calls it'd take them more than 75,000 years," commented O2.

O2 Broadband now has 527,126 customers.

Matthew Key, Chairman & Chief Executive of Telefónica Europe, commented: "Telefónica O2 UK maintained its market leadership, yet again outperforming its competitors in a more competitive environment.

"We added 292,000 net mobile customers in the quarter, bringing the mobile net adds for the first nine months of 2009 to 686,000, with an outstanding 22.5 percent year-on-year increase in the contract segment, which made up 44.5 percent of the total customer base at the end of September 2009.

"O2's ongoing success in the UK is clearly down to our strategy of putting the customer first - our levels of churn are the lowest in the market and the popularity of our propositions such as "Simplicity" and our wide range of high-end devices continues to pay dividends.

"The use of mobile internet is also driving growth as increasing smartphone numbers are impacting on data ARPU figures - which rose 5.1 percent in the third quarter."

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Joseph Dee said on Thu, 12 Nov 2009

Then waves goodbye to them, because their 3G network is so appalling

Neil Hardie said on Thu, 12 Nov 2009

Great customer-service attitude. Best in the business. But the network is appalling. I got a long e-mail saying they were sorry I was having iPhone connection issues in Scotland, but that they were sure I would be pleased to hear they were investing £30million in London to improve 3G coverage and traffic management there. Good for London, but what about the majority of people in this country? I would like a reliable signal of any sort. As for O2 3G, that's like science fiction to most of us.

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