Apple has finally recalled a batch of Time Capsules, the backup device that works wirelessly with Time Machine in Mac OS X Leopard and Snow Leopard, due to low life expectancy.
The problem was first noted back in September 2009, with some Time Capsules potentially shutting down after just 18 months.
"Some Time Capsules sold between approximately February 2008 and June 2008 may not power on or may shut down unexpectedly after starting up," Apple notes in an support document.
"If Apple or an Apple Authorized Service Provider confirms that your Time Capsule is affected, Apple will repair or replace it free of charge."
Time Capsules being recalled are those with serial numbers between XX807XXXXXX and XX814XXXXXX, sold between February and June 2008.
Those with potentially faulty Time Capsules can find out how to return them here.
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Comments received
Isidore said on Mon, 12 Jul 2010
Your article is very misleading. As far as I am aware there is no recall- you can't get a replacement for a functional but potentially faulty time capsule within the affected range of serial numbers, you have to wait for it to fail. What they have done is extend the warranty to 3 years. As the time capsule is a device to protect you from data loss this hardly seems an adequate response. It's like being told by a car manufacturer that your car is one of a batch with faulty airbags, but don't worry, they have extended the length of the warranty on this component....
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