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Wed, 23 Jul 2008 MobileMe fracas continues

Surely Apple will be able to make MobileMe work eventually?

Jonny Evans

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Apple's MobileMe migration continues to be troublesome, with the company last night confirming at least some problems that could be attributed to one of the MobileMe email servers.

In a note distributed last night, the company admits: "On Friday, July 18, 2008 (2008-07-18) we experienced a serious issue with one of our MobileMe mail servers. This issue is currently affecting approximately 1% of MobileMe members. Affected members are unable to send or receive email at www.me.com or access email using any email client software such as Mail on a Mac or Microsoft Outlook on a PC."

The company - which recently offered 30-day extensions on the period paid for by existing subscribers to compensate for the seriously troublesome migration - has also been forced to apologise for this all-new problem.

"We understand this is a serious issue and apologize for this service interruption. We are working hard to restore your service," the company informs.

The company claims all other MobileMe services are functional, but complaints continue to emerge from service users.

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Comments received


Jonathan Tarrant said on Thu, 31 Jul 2008

MobileMe has been a complete fiasco. I thought dot Mac was slow but MobileMe is like a graveyard - no sign, no response and s-l-o-w. My attempts to get sense from mobileme help have met with responses which are obviously standard replies as they fail to answer any of the questions I've raised. My seven year old me.com account expires tomorrow and I am not renewing.

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