Tip 1 of 9: How to fix iPhone message problems: The problem with iMessage
In this feature, we look at some of the issues and problems people are experiencing with Apple’s Messages app on their iPhone, iPad or Mac.
Sometimes it’s a problem with the software, occasionally it’s a problem at Apple’s back-end server. If you’re having trouble with Messages for iOS then there are a number of different things you can try. Here we outline some quick fixes for common Messages problems.
The problem with iMessage
If you swap from an iPhone to another smartphone without first deactivating iMessage, any text messages sent by your iPhone owning friends will no longer be delivered to you because they will be stuck in Apple’s iMessage servers.
If you switch from iPhone to Android for example, but don’t deactivate iMessage on the old iPhone first, all your messages from friends who use iPhones won’t get through to you.
Read next: How to send and receive text messages on Mac
