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Fri, 30 Jan 2009 iPhone users report sync problems after 2.2.1 update

Users report sync problems after intalling latest software update

Macworld Staff

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Several reports have pointed to problems with iTunes crashing after installing the 2.2.1 software update on the iPhone. After running the update, a number of users have claimed that iPhones will no longer sync with iTunes. In some cases iPhones may sync for a short period of time, but eventually crash when attempting to delete songs.

Although one owner claims to have fixed the problem by running a full restore, other users have not been able to remedy the issue after a reset or a restore, or even re-installing iTunes. Apple has not yet verified if the update is the cause of the crashes, or when some form of solution might be available.

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Comments received


Nick said on Fri, 30 Jan 2009

It looks like iHype is have problems with his Storm's keyboard...

iPod Toucher said on Fri, 30 Jan 2009

Confirmed. Tried to upgrade, and cannot restore now.

Shaymus said on Fri, 30 Jan 2009

It must be a brilliant update. Well done Apple.

KindredMac said on Sat, 31 Jan 2009

I had a hang up during Mail syncing. Had to restart my Power Mac G5 and restore my iPhone. Not sure if it is a permanent fix but it is ok so far.

Ted said on Sun, 01 Feb 2009

No problems here.

Tony said on Mon, 02 Feb 2009

All good here, apart from the 3gb of other after update. Had to restore to fix!!!

Chris said on Mon, 02 Feb 2009

My iTunes synchronisation with iPhone 3G started having the same issue last night..I've found that I cannot sync any DRM content or Applications.

Ringtones, Podcasts, Photos, Email, Contacts and Calendar are still working ok.

I did do a Full restore yesterday, without restoring a backup and built the device back up from scratch, but the minute it found any DRM content it crashed again.

This morning, I've successfully synchronised non DRM playlists and the applications I previously sychronised from iTunes, I have installed directly onto the phone from the App Store.

Fro said on Tue, 03 Feb 2009

Same problem here..
Cannot use the iPhone anymore : SIM card blocked. :-(

scott said on Tue, 03 Feb 2009

Got up after saying ok to the 2.2.1 update and now my phone won't restore or anything.

martin japan said on Thu, 12 Feb 2009

this is happenign to me right now!!!!!!!

Andy Tank said on Tue, 17 Feb 2009

2.2.1 just gone on... and left with itunes usb icon on screen!!! I NEED MY PHONE APPLE!

Andy Tank said on Tue, 17 Feb 2009

Wont connect to iTunes wont recon phone... NOTHING!!! What is this... APPLE SORT THIS OUT!!!

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