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Wed, 19 Aug 2009 iPhone bug affects Truphone users, fix available

Wrong application icon or Truphone icon not showing at all

Nick Spence

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Truphone, a mobile Voice over Internet Protocol (VoIP) application that routes calls across the Internet, is experiencing problems with the recent iPhone 3.0 Software Update.

According to an email sent to customers some users are now seeing the wrong application icon or the Truphone application icon not showing at all under the iPhone 3.0 Software Update.

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"Apple have not released a fix for the bugs yet, so if you are experiencing this Apple bug for any application, not just when Truphone is affected we recommend the following fix:

Step 1 - Go to the Applications section of iTunes on your iPhone/iPod touch and un-tick the affected application
Step 2 - Sync your iPhone / iPod touch
Step 3 - Go back into the Applications section of iTunes on your iPhone/iPod touch and re-tick the relevant application
Step 4 - Sync your iPhone/iPod Touch again

This should resolve this bug, however results are not guaranteed, as this is not an official Apple bug fix."

Users still struggling with the bug can contact the Truphone Support team on 020 7100 6860 (UK), 1 347 694 5000 (US), +44 20 7100 6860 or +1 347 694 5000 (rest of world).

Editor's note: Truphone has asked us to point out an early headline was incorrect. Our apologies.

Macworld Awards 2009 nominee Truphone is a free download from the Apple iTunes App Store for both iPhone and iPod touch.

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Comments received


rob said on Wed, 19 Aug 2009

thats a standard 3.0 error that does that with every application , no ones been took off the air, typical macworld being misleading


(Headline corrected, regards - Macworld staff)

ManxStef said on Wed, 19 Aug 2009

Affects, not effects ;)

Maxy said on Thu, 20 Aug 2009

I have face the same problem while using Truphone on my 3G but my device work fine for Nimbuzz and Vopium.

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