While Apple's latest OS Snow Leopard costs a reasonable £25, those Mac users upgrading from the earlier Tiger OS need to invest in the Mac Box Set.
The new Mac Box Set - featuring Mac OS X 10.6 Snow Leopard, iLife ’09, featuring iPhoto ’09, iMovie ’09, GarageBand ’09, iWeb ’09, and iDVD and iWork ’09, Apple’s productivity suite for home and office including Pages ’09, Numbers ’09, and Keynote ’09 costs £129 and £179 for the Family Pack.
The Snow Leopard Family Pack costs £39.
However, as many users and Mac specific sites have discovered, a £25 copy of Snow Leopard will upgrade just fine on anyone running Tiger on an Intel based Mac.
The snag, doing so breaks Apple's end user licence agreement (EULA), as Alan Eyzaguire, director of software product marketing at Apple Europe - and Middle East and Africa - told The Guardian.
"Technically, yes, it would upgrade a Tiger install," Eyzaguire told The Guardian's Charles Arthur, "but in the licensing, no," finally answering a question about the need for Tiger users to invest in the Mac Box Set rather than a copy of Snow Leopard.
Eyzaguire insists that the Mac Box Set has been "incredibly popular", but when asked about how many copies have been sold added, "We don't give numbers."
An Apple spokesman helpfully dug out the precise bit of the agreement for The Guardian:
If you have purchased an Upgrade for Mac OS X Leopard license [which is what comes in the Snow Leopard box], then subject to the terms and conditions of this License, you are granted a limited non-exclusive license to install, use and run one (1) copy of the Apple Software on a single Apple-branded computer as long as that computer has a properly licensed copy of Mac OS X Leopard already installed on it. If you have purchased a Family Pack Upgrade for Mac OS X Leopard license, then subject to the terms and conditions of this License, you are granted a limited non-exclusive license to install, use and run one (1) copy of the Apple Software on up to a maximum of five (5) Apple-branded computers at a time as long as those computers are located in the same household (as defined above), are used by persons who occupy that same household, and each such computer has a properly licensed copy of Mac OS X Leopard already installed on it. The Family Pack Upgrade for Mac OS X Leopard License does not extend to business or commercial users.
You can read it yourself at Apple legal (PDF).
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Comments received
M.X.N.T.4.1. said on Mon, 14 Sep 2009
It's not as if you aren't getting a good deal still, it's not as if you aren't getting the improvement of Leopard as well - which were pretty great to start with.
Daz said on Mon, 14 Sep 2009
Anyone who upgraded from Tiger to Leopard had to pay full price so, in effect, Tiger owners who didn't upgrade to Leopard aren't really being ripped off.
Mark said on Mon, 14 Sep 2009
The part in dispute is the part somebody added in brackets: "[which is what comes in the Snow Leopard box]" as there is, in fact, nothing inside the box that says it is an upgrade license. (I can vouch for it being true in a Family Pack box; others have vouched for it in single-user boxes.) Now, I choose to believe Apple when they say that is what they *meant* to put in or on the box, so I am treating it as an upgrade license, but many others disagree.
Mr Lizard said on Mon, 14 Sep 2009
This has been known for ages, since Snow Leopard went on sale. No-one's been waiting for clarification on this.
WilliamD said on Mon, 14 Sep 2009
"we dont give numbers".
I simply cannot resist, however much I am a fan of apple, to point out that the other day Steve Jobs helpfully commented on Amazon's kindle..
David Pogue's article..."He said that Apple doesn’t see e-books as a big market at this point, and pointed out that Amazon.com, for example, doesn’t ever say how many Kindles it sells. “Usually, if they sell a lot of something, you want to tell everybody.”
Why Cares? said on Mon, 14 Sep 2009
Is it just sour grapes but who cares if Tiger owners can now upgrade to Snow Leopard cheaply. They haven't had the benefit of using Leopard since it came out or they couldn't justify the cost And if I was in their position I'd do the same. Who'd ever know, it must be better than someone downloading it from a torrent site at least Apple get some money from it. Let's all stand behind the multi million dollar company because someone else is getting something cheaper than you did.
Mack said on Tue, 15 Sep 2009
Mr Lizard - Well I have been waiting for clarification so thanks. Apple Reseller said it would be fine, Apple Store didn't know, said the discs might be different.
Baskaran said on Tue, 15 Sep 2009
I heard several Microsoft windows users also joined the fray and upgraded their good old Windows to Snow leopard. May be it is time for Balmer to write (right) his resignation from Microsoft.
roz said on Tue, 15 Sep 2009
I don't think you are breaking the license by buying version sold in Apple stores and installing that on a 10.4 machine. The license only limits the use of the upgrade version. The problem for Apple is that there is no upgrade version. They are selling the single-unit version in the stores for $29. It no where says upgrade. I guess Apple intended to make an upgrade version but never did. if they did not go to the trouble of making an upgrade package why should anyone else care about these moot license terms? The product they refer to does not exist.
Der Krobsen said on Wed, 16 Sep 2009
Being on Tiger and having just bought iWork in July this year, I am disappointed they are not running a voucher scheme to offset against the cost of the box set
Dennis Stevenson said on Thu, 17 Sep 2009
Re the Leopard license, I have a G4, G5 and iBook, yet Apple say I have to pay for a 'Family pack' (otherwise use Leopard on only one Apple computer) though I am not 'a family', no one else lives with me or uses my computers. About time we brought pressure on Apple to fix some of these unfair and ill-thought out (I cannot suggest they are greedy) situations.
"We don't give numbers" apparently means except for iPhones, iPods, Macs etc.
macguy said on Thu, 17 Sep 2009
dennis stevenson....you can use the same disk on multiple computers....if you have no moral issue with doing this then dont buy the familypack.....bringing pressure against apple will only lead them to put serial numbers on the software...and then you REALLY will have to buy the family pack for your macs...its just like the snow leopard upgrade. they say you have to buy a "box set" if you are running tiger. whats in this box set? snow leopard, iLife and iWork. NOT LEOPARD. so what is the difference with just buying snow leopard for 29$ and upgrading. there is none unless you agree with apples marketing and follow suit. dont get my wrong i love apple. but if i can save a few$$ i will.....i know some people will reply to me in anger for this post....but its the truth...
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