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Mon, 09 Nov 2009 Apple TV 3.0.1 update addresses disappearing content issue

Apple released the 3.0 update to the Apple TV software late last month

Philip Michaels Macworld.com

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Apple TV users running the recently released Apple TV 3.0 update need to update again, according to Apple.

The new Apple TV 3.0.1 update prevents content from temporarily disappearing from the set-top box until it’s resynced.

According to Apple’s release notes on the 3.0.1 update, Apple TV 3.0 users may notice that movies, TV shows, and songs appear to be missing from their device. The 3.0.1 update fixes that problem.

Users should restart their Apple TV by unplugging the power cord and plugging it back in. Then, they should select Settings->General from the main menu, followed by selecting Update Software. Select Download and Install when prompted by the Apple TV.

If the problem persists, Apple tells users to disconnect the Apple TV from their computers from Settings->Computers , and then reconnect the device again.

If the users are still experiencing the problem, they should try a factory restore and an update to version 3.0.1 before re-syncing content from iTunes.

Apple released the 3.0 update to the Apple TV software late last month. That update added a new main menu interface that provides direct access to rented and purchased movies, TV shows, music, podcasts, photos, and YouTube videos; the update also let Apple TV users enjoy iTunes LP and iTunes Extras content for albums and movies.

The 160GB Apple TV retails for £219 at the Apple Store.

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Comments received


Neal said on Mon, 09 Nov 2009

More buggy updates! Guess that's what happens with no testing.

alastair said on Mon, 09 Nov 2009

@Neal:
[sarcasm]Yeah, because you personally know for a fact that there was no testing.[/sarcasm]

If you were a developer, you'd realise that sometimes things just slip past whatever testing you've done. You can spent *months* testing stuff and then someone will find a case where something goes wrong and come out with something just as stupid, ignorant and infantile as your pointless comment above.

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