New York's Consumer Protection Board (CPB) has lobbied Apple to make its iPhone more consumer-friendly when it comes to repairs, a report claims.

The CPB wants Apple to reduce the $79 cost of battery replacement and is critical of the need to send the device away for such repairs. Ideally the board would like iPhone batteries to be user-replaceable.

The CPB is also angry that Apple charges customers returning their iPhone for repair $29 to hire a temporary replacement iPhone.

Apple is also being slammed for charging customers a fee when they return an unwanted iPhone.