Email is becoming unmanageable for many users, a recent survey shows.

Conducted among 500 business users by JPY (who develop an email management system) the survey shows that email is more of a hindrance than a help for some.

The survey also revealed that 75 per cent of respondents have a minimum of three email addresses, with 13.8 per cent using ten or more. Many email users exploit decoy addresses to catch spammers, while others use multiple addresses to manage and categorise incoming business mail.

JPY Managing Director, Dr John Yardley had this to say about the results: "email was once a considerable business advantage, but there is a real danger that it is becoming a liability. Without a robust strategy for managing the knowledge trapped in email, securing it, and using it for a business advantage, companies risk being held hostage by email."