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Wed, 23 Aug 2006 Apple acts on threat of 'walk of shame'

Nick Spence

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Apple Ireland has apologised to an Irish man who had threatened to walk across Ireland to protest about Apple’s customer service.

Karl Hayden had planned to walk from Dublin to Cork. His "walk of shame" was intended to embarrass Apple as well as gain attention for his plight, according to MacNN.

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Hayden’s walk was to take place while he waited for the planned pickup of his malfunctioning iMac.

The 10-month-old iMac crashed on July 14. After several attempts at repair Apple agreed to replace the computer on 14 August. However, Apple failed to pick up the iMac when it said it would.

Hayden received an apology from Apple and a replacement 2GHz iMac Intel Core Duo with 512MB. Apple also sent additional memory to match the broken iMac, which had 2GB installed.

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