Mac and Firefox support are essential for successful Web conferencing applications, a report explains.

Survey evidence gleaned by MacMinute seemingly proves that it is essential to support diverse technologies, claims PresenterNet, a provider of Web conferencing services. The company claimed supporting standards beyond the Microsoft hegemony is a "critical success factor".

PresenterNet CEO Doug Wolfgram said: "Presenting or conferencing online requires nearly perfect seamlessness between platforms and browsers. Our customers typically present to new audience members every day. Though the vast majority may use Windows and Internet Explorer, it is not acceptable to lose the remaining people, particularly Mac and Firefox users."

"It is very clear that support of Internet Explorer is not enough. Firefox support is now mandatory."