MacWarehouse has launched its new nationwide Apple support service.
The service aims to offer Mac users additional support and consultancy beyond that offered by the AppleCare Protection Plan. It will be implemented by a nationwide force of 35 Apple-qualified engineers, the largest accredited team in the UK, the company claimed.
Available services will include bespoke network design and installation, hardware and software upgrades, after sales service and support and a comprehensive repair facility. Services also include site visits and loan and replacement equipment programmes.
Unique features include:
After sales support for to up to five years - covering all repair bills;
Global protection coverage for Mac repairs;
Guaranteed next working day on-site service for laptops and desktops;
Coverage of all software and hardware upgrades;
Accidental damage protection;
Loan and replacement equipment programmes;
Free annual Mac "healthcheck";
Dedicated 24/7 356-day Apple support helpline;
12 months theft insurance.
MacWarehouse's business development director Mark Chatterton, said, "Service is now a vital part of any IT purchase, and customers need to be reassured that they are protected and not hit with high repair or replacement costs if things go wrong."
Further details about the service are available online or from 08705 209 555.