Do Not Disturb mode is a useful feature that was added to iOS way back in 2012, as part of the iOS 6 update. When activated on an iPhone or iPad, manually or by schedule, it silences all incoming notifications, calls and similar so you don't get woken up/distracted. Handy when you're trying to sleep or get some work done.
It's useful for the person using the mode, then, but what happens if you're the one getting ignored? Is there any way to tell if the person who isn't picking up your calls is using Do Not Disturb - and if they are, is there any way to override Do Not Disturb and contact them anyway?
In this article we answer all these questions and more. For more general advice read our collection of handy iPhone tips.
What happens if you phone or text someone using Do Not Disturb?
We tested this feature by getting a colleague to turn on Do Not Disturb, then calling and texting them.
When we called, we heard a single ring and were then put through to voicemail. (But our colleague's phone didn't actually ring, and they didn't get any kind of audible or lit-screen notification. However, when they turned the screen back on manually they saw a 'Missed Call' notification, as well as the missed-call text alert specific to certain carriers.)
When we sent an iMessage, the message appeared to send normally. The text bubble displayed blue and the 'Delivered' notification showed.
(Again, our colleague didn't get a notification, but when they turned the screen on they saw the message on the Lock screen.)
Are they blocking me instead?
The symptoms of Do Not Disturb and a full-on block are fairly similar, but the solutions are different: if someone has blocked you then it's possible to mask your caller ID and this will bypass the block.
You can find out more in further articles: How to tell if someone has blocked you and How to call someone who has blocked you. And if you're interested in finding out more about how the process works, here How to block someone on iPhone.
How do I know if I'm using Do Not Disturb?
Most obviously, you'll see a large dark grey notification on the lock screen. This will also tell you how long the mode will be on for.
If there's room for it (the X-series handsets don't, because of the notch), a faint little crescent-moon icon will appear in the top bar on your iPhone or iPad's screen. On the righthand side, slightly to the left of the battery indicator.
(Try switching DND on and off, either in Settings > Do Not Disturb or by swiping up and using the Control Centre. You'll see that the moon icon 'waxes' and 'wanes' in a very satisfying manner.)
How to call someone using Do Not Disturb
It's useful to know that Do Not Disturb has some optional loopholes deliberately built in, so that people can allow calls through in emergencies. There are essentially three loopholes you may be able to exploit… er, we mean, use responsibly.
To explore these settings yourself, open the Settings app. Tap Do Not Disturb (in the second group of categories). You'll see that Do Not Disturb is a flexible tool that can be used in a variety of ways.
By default, Do Not Disturb is set up to allow calls through if the same number calls again within three minutes - the idea is to ignore most calls but let through urgent ones.
In other words, your first step if you suspect your friend is using Do Not Disturb should be to call again right away. If they've still got that default feature activated, you'll break through the DND barrier.
But be aware that, if your friend is using Do Not Disturb and if your call is essentially trivial in nature, they may be ticked off that you've pretended to have an emergency. We suppose you could feign ignorance and claim it was just coincidence that you called again so soon, but this is pretty shabby behaviour between mates.
Call from a different phone
You can also tailor your Do Not Disturb mode by telling it to let some people through but not others. The default setting is to 'Allow Calls From… No One', but by tapping this you can set it to allow calls from Everyone, or Favourites, or only members of a particular group in your contacts.
Your friend is less likely to be using this feature because it's deactivated by default; and even if they are, if you're not in the favoured group there's not all that much you can do about it.
However, if you're a close friend of the contact but happen to have been calling from a new or borrowed phone, it might be worth calling again from your usual number. Or if you're a somewhat close friend but a potentially closer mutual friend is with you, you could ask to borrow their phone or ask them to call for you. (The latter approach may seem deceptive if it turns out that they had blocked you.)
Call at a different time
Finally, Do Not Disturb can be and frequently is scheduled to activate at certain times of day (most commonly during the night, so as to avoid being disturbed by texts and phone calls from night-owl mates, wicket alerts from cricket matches on the other side of the world and so on). To set this up for yourself, tap the slider next to Scheduled and choose a From and To time for DND to switch on and turn off.
If your contact is using Do Not Disturb on a schedule - or, for that matter, if they're using Do Not Disturb manually because of temporary circumstances - you may be able to get through if you call again at a different time. This is particularly likely to be the case if you're calling at an antisocial time, or if you know your friend is doing important work, at an important social event or otherwise likely to be refusing calls. (Perhaps you shouldn't call at those times anyway?)
Call again in the morning or after the event has ended. Still can't get through? You may have been blocked.