Apple is continuing its campaign to stem the tide of negative reviews and criticism of Final Cut Pro X.
As Macworld reported last week users of the newly-released video editing suite have been posting dozens of negative reviews on the Mac App Store. Many of the comments likened Final Cut Pro X to a mere upgrade of iMovie and bemoan the removal of features and settings available in previous versions of Final Cut Pro.
The list of complaints is a long one: There's currently no multi-cam support, no export-to-tape feature, no support for EDL, XML, and OMF files, no apparent support for third party plugins just yet, and FCP X users can't import their current Final Cut Pro 7 projects.
Last week, Apple posted more than a dozen new Knowledge Base articles detailing various quirks of the Final Cut Pro X.
It has now also released a new FAQ page and Features page designed to provide more background information on the new features in Final Cut Pro and answer some of the criticisms.
"Final Cut Pro X is a breakthrough in nonlinear video editing. The application has impressed many pro editors, and it has also generated a lot of discussion in the pro video community. We know people have questions about the new features in Final Cut Pro X and how it compares with previous versions of Final Cut Pro. Here are the answers to the most common questions we’ve heard," the FAQ page states.
Users of Final Cut Pro 7 who want to import their projects into the new version will be left disappointed. "There is no way to “translate” or bring in old projects without changing or losing data. But if you’re already working with Final Cut Pro 7, you can continue to do so after installing Final Cut Pro X, and Final Cut Pro 7 will work with Mac OS X Lion. You can also import your media files from previous versions into Final Cut Pro X," the FAQ reads.
The FAQ also promises multi-camera support will come in the future and that third-party plugins will be available as soon as they are updated. "Because Final Cut Pro X has a modern 64-bit architecture, third-party plug-ins must be 64-bit too. Final Cut Pro X already supports 64-bit Audio Units plug-ins. For motion graphics, third-party developers can build effects, titles, transitions, and generators as templates in Motion 5 for use directly in Final Cut Pro X. Developers can also build 64-bit FxPlug 2 plug-ins for Motion 5, and integrate those plug-ins into templates that can be used in Final Cut Pro X. These templates, together with any associated FxPlug 2 plug-ins, will work in Final Cut Pro X even if Motion is not installed on the computer," the FAQ says.
Whether the FAQ and Features pages will stem any of the criticism is uncertain, but they do at least clarify one or two points.