Quark has introduced free technical support for customers working in French and German. This decision follows the earlier introduction of free English-language technical support.

"The company's decision to introduce free German and French technical support is part of our on-going commitment to provide our customers with industry-leading software products and solutions and world-class service and support. We have listened to user feedback and are providing another tangible benefit to being a Quark customer," said Adriaan Roosen, Quark senior vice president of customer service and operations.

It's another example of the new customer-centric company, with a range of recent measures, such as platform-independent licensing, the ability of users to continue to run older versions of QuarkXPress on the same machine as QuarkXPress 7, and the ability of users to install QuarkXPress on two machines at no additional cost.

A full list of Quark's technical support numbers is available here.