Although declining to comment on plans for specific product lines, Jim McDonnell, vice president of marketing for HP's Business Customer Organization, said: "HP as a company has not changed, nor has Compaq.
"Customer satisfaction is one of our hallmarks - we have taken our customers through many product transitions in the past."
OS death One issue customers of both companies have expressed concern about is the future of the vendors' competing Unix operating systems, HP's HP-UX, and Compaq's Tru64. Some users have said they fear a merged company would not continue to support the overlapping products, with some expressing fears that Tru64's days may be numbered.
Despite repeated questions from reporters, McDonnell would not shed any light on the future of either operating system. He said: "At this point in the game, we're not giving roadmaps as to what's going to happen with Tru64 or HP-UX."
Yesterday, top executives at both companies said they would not make any announcements until plans to transition customers are in place.